Privacy Policy

Effective Date: 10 June 2025

1. Introduction

This Privacy Policy describes how INTROSPEC LTD ("we," "us," or "our") handles information in connection with our software for mobile applications (the "App") and related Platform-as-a-Service offerings (collectively, the "Services").

This policy is designed to inform you, the user, about the data we process to provide our Services. Your use of our App and Services constitutes your agreement to this Privacy Policy.

2. Scope of This Policy

This policy applies to all users of our software, Apps and any business entities ("Customers") engaging with our Services through contractual agreements.

A core principle of our offering is to function without collecting or retrieving any personal data or technical information from your mobile device.

3. Information We Do Not Collect

We want to be explicitly clear about the information we do not collect from you or your device(s) and/or other sources holding your data:

• No Personal Information: The App does not request, access, collect, or store any personally identifiable information, such as your name, email address, phone number, or contacts.
• No Device Information: The App does not collect technical information about your device, such as device ID, model, operating system version, or hardware identifiers.
• No Location Data: The App does not collect, use, or store your precise or approximate geographic location.
• No Usage Data: The App does not track your interactions, taps, usage time, or other analytics related to your use of this and other Apps on your device.
• No Camera, Microphone, or Files: The App does not access your device's camera, microphone, photos, or other stored files.

4. How Our Services Process Data

Our Services are designed to provide a result based on an interaction between your device and our external, proprietary hardware and software. The data flow is as follows:

1. Our App software facilitates an interaction between your device and our hardware.
2. This interaction generates transaction-specific data that is sent directly from our hardware to our secure backend servers ("endpoints").
3. Our servers process this data to generate a result for the requested service.
4. This result is then returned to our endpoints and may be displayed to you through the App or delivered as part of our Service.

Crucially, the data processed is limited to what is necessary for the transaction and does not originate from your personal device. The App acts as an interface but is not involved in data collection from your device.

5. Data Security

We are committed to ensuring the security of the data processed on our backend systems. We implement reasonable and appropriate technical and organizational security measures to protect the data transmitted from our hardware to our endpoints against unauthorized access, alteration, disclosure, or destruction.

6. Third-Party Services

This Privacy Policy does not apply to any third-party websites, services, or applications, even if they are accessible through our Services or use our Services themselves. We encourage you to review the privacy policies of any third parties you interact with.

7. Children's Privacy

Our Services are not directed to individuals under the age of 13 (or the equivalent minimum age in the relevant jurisdiction). We do not knowingly process any data from children. If we become aware that we have inadvertently processed such data, we will take steps to delete it as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy through applicable channels. Your continued use of the Services after such changes constitutes your acceptance of the new Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at: INTROSPEC LTD UK, [email protected]